Plans, organizes and coordinates the work of various types of tourism companies (eg: travel organization companies, travel agencies, rural tourism companies, tourism information centers). Creates a business plan, evaluates funding sources and investment risks, organizes the department`s work.
plans travel routes and programs;
plans, coordinates and manages the activities of the department`s employees;
monitors and evaluates operational efficiency, collects customer feedback in order to continuously improve services;
takes care of customer service and solves problems;
ensures that activities comply with legislation and activity regulation requirements.
organize complex travel programs; communicate with people of different cultures, understand habits, evaluate behavioral norms and adapt to needs; lead and collaborate with staff; managing the time and stress associated with emergencies; distribute tasks, coordinate activities.
