Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations and provide specialized information as required.
(a) Tasks include -
soliciting orders and selling goods to retail, industrial, wholesale and other establishments;
selling technical equipment, supplies and related services to business establishments or individuals;
discussing the needs of new and existing customers and providing specialised information about how particular equipment, supplies and services meet those needs;
quoting and negotiating prices and credit terms, and completing contracts and recording orders;
updating customer records and preparing sales reports;
arranging delivery of goods, installation of equipment and the provision of services;
reporting customers` reactions and requirements to manufacturers
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