252307 - Information and communication technology capacity planner
Ensures that information and communication technology service capacity and information and communication technology infrastructure support agreed service level objectives in a cost-effective and timely manner. Takes into account all resources required to provide relevant information and communication technology services, as well as short, medium and long-term operational needs.
Main activities
• predicts and defines the workload to be completed within a certain period of time and the time required to complete these tasks;
• optimizes the sequence of the organization's activities, strives for efficiency, analyzes and adapts existing operations, sets new goals and achieves new goals;
• calculates the estimated contribution, time, human and financial resources needed to achieve the project's goals;
• is based on the company's proposal and budget plans, prepares, compiles and transmits reports, provides cost analysis, analyzes the financial or social costs and benefits of the project or investment over a certain period of time;
• ensures that the condition of the devices complies with the rules of information and communication technologies and the procedures described by the organization for their products, services and solutions.
Characteristic competences
• predict workload;
• improve operational processes;
• plan resources;
• provide cost-benefit analysis reports;
• ensure compliance with the organization's information and communication technology standards.