243105 - Sales manager

Manages sales, selects delivery channels, executes orders, and informs customers about distribution and procedures. Communicates with customers to resolve missing information issues and provide additional information.

Main activities

* use software tools, manage and prepare data in a structured environment, submit queries and modify stored data;
* ensure the quality and accuracy of the information provided, considering the audience and circumstances;
* use various communication tools, summarize ideas or information;
* perform multiple tasks simultaneously, understand the main priorities;
* register user requests, complaints, and provide after-sales services, take further actions to address issues and respond to them.

Characteristic competences

* use databases;
* provide information;
* use different communication channels;
* perform multiple tasks simultaneously;
* provide after-sales services to customers.