242206 - Administration specialist

Performs administrative duties in civil service organizations, Government departments or companies. Ensures records are maintained, inquiries are handled and information is provided live, via email or telephone. Assists managers and ensures smooth flow of internal information.

Main activities

• uses various means of communication, oral, written, digital and telephone communication, organizes information and shares it;
• responds to inquiries and requests for information from other organizations and public representatives;
• ensures that the public or requesting parties are provided with clear and complete information required or requested without obscuring it;
• organizes and classifies records of prepared reports and work correspondence and registers them;
• selects relevant documents related to ongoing or completed work and archives them.

Characteristic competences

• use different communication channels;
• respond to requests;
• ensure transparency of information provision;
• keep records of completed tasks;
• archive work-related documents.