Secretaries (general) use typewriters, personal computers or other word- processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.
Tasks performed usually include: checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment; using various computer software packages, including spreadsheets, to provide administrative support; dealing with incoming or outgoing mail; scanning, recording and distributing mail, correspondence and documents; screening requests for meetings or appointments and helping to organize meetings; screening and recording leave and other staff-members’ entitlements; organizing and supervising filing systems; dealing with routine correspondence on their own initiative.