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411
- General office clerks

General office clerks perform a range of clerical and administrative tasks according to established procedures.
Tasks performed usually include: recording, preparing, sorting, classifying and filing information; sorting, opening and sending mail; photocopying and faxing documents; preparing reports and correspondence of a routine nature; recording issue of equipment to staff; responding to telephone or electronic enquiries or forwarding to appropriate person; checking figures, preparing invoices and recording details of financial transactions made; transcribing information onto computers, and proofreading and correcting copy.

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