941102 - Fast food order worker

Accepts fast food orders and prepares them for delivery or pickup on site. Checks that orders are accurately executed and quickly delivered to customers. Ensures a high level of customer service and solves arising issues.

Main activities

* accepts fast food orders from customers directly, by phone or through an online platform;
* checks order information, including product names, quantities, addresses, and payment information;
* ensures that the food is correctly collected, of high quality and well-packed for shipment;
* communicates with couriers and coordinates deliveries to customers;
* ensures a high level of customer service and solves arising issues or customer complaints.

Characteristic competences

* accept orders and ensure their swift execution;
* organize delivery or pick-up on site;
* communicate with clients and couriers;
* promptly respond to problematic situations;
* work quickly and efficiently.