516302 - Funeral services company employee

Organizes services for people who have just lost their loved ones. Discusses with the deceased's relatives about the acceptance, honor, escort, and burial procedures of the remains. Agrees on the preparation of remains for the funeral location, time and duration.

Main activities

* contact the deceased's family and discuss the details of organizing the funeral, as well as preparation procedures such as cremation or burial;
* organize the funeral ceremony and ensure that all technical equipment is properly prepared and working well;
* perform the role of the funeral ceremony director, leading the funeral rites and speaking with those gathered;
* ensure that all documentation, such as the death certificate of the deceased, is correctly and timely prepared;
* manage the funeral budget and ensure that all bills are paid on time.

Characteristic competences

* communicate with people and understand their needs and desires;
* be empathetic and be able to firmly hold up in complex emotional situations;
* manage funeral items;
* handle documentation, plan the budget and manage finances;
* coordinate and manage funeral processes.