515104 - Restaurant hall administrator

Oversees and coordinates the work of waitstaff in restaurants or hotel restaurants. Reserves tables for guests, parties, greets guests and escorts them to their designated places.

Main activities

* ensures compliance with established service standards and hygiene norms set for food;
* coordinates and monitors employees who ensure that tables are clean, dishes and glasses are washed and neatly arranged on tables;
* ensures that food and drinks are served to clients on time and of quality;
* advises clients on the choice of dishes and drinks, is knowledgeable about food products, beverages and their pairing, in order to provide quality services;
* communicates with clients to check if they are satisfied and strives to ensure that they feel comfortable and satisfied with the quality of service.

Characteristic competences

* good communication and interpersonal skills;
* resolve client complaints;
* organize staff work and order;
* make quick decisions and take responsibility for them;
* ensure a high level of client service.