431201 - Insurance institution clerk

Provides insurance services and manages related processes. works in different areas, such as health insurance, life insurance, car insurance, home insurance, etc.

Main activities

* communicate with clients and provide them with information about insurance products, terms, and prices;
* fill out the necessary documents, define the insurance terms and limitations, make contracts with clients, also manage payment processes and other related documents;
* examine and resolve insurance cases, this includes managing claims, determining the extent of damage, calculating insurance payouts and making payments to clients;
* evaluate risk and identify possible problems that may arise when insuring certain property or person;
* participate in the creation and development of new services to meet customer needs and meet market requirements.

Characteristic competences

* effectively communicate with clients and other specialists;
* understand and apply insurance legislation and procedures;
* good communication and interpersonal skills;
* consult and communicate with clients;
* analyze risk and assess its impact on insurance processes.