341103 - Insurance agent assistant
Assists in performing specialized tasks, makes life, fire, car or sea transport and other types of insurance deals. Accepts and checks insurance claim forms; organizes the medical examination of life insurance claimants and the evaluation of insurable property or obtains the relevant documentary information.
Main activities
* collect and manage information about clients and their insurance needs;
* provide information about insurance products and their conditions to clients;
* prepare insurance contracts and manage related documents;
* take care of customer service, answer their questions and requests;
* advertise insurance products and look for new clients.
Characteristic competences
* communicate with people and solve conflicts;
* perform quality customer service;
* organize your work and manage large information flows;
* understand the insurance product market and competitors;
* explain complex insurance product conditions to clients.