333913 - Travel agent

Plans and oversees travel. Organizes all stages of travel planning within the allocated budget and deadlines. Ensures compliance with legal obligations and meeting target audience expectations. Collaborates with the marketing team, promotes the trip, seeks new customers and collects constructive feedback after the trip.

Main activities

• checks and advises clients on their travel plans;
• prepares travel offers, travel programs and offers transport tickets and accommodation;
• processes orders and confirms payment;
• communicates with travel service providers regarding seat bookings and prices;
• organizes special travel packages and promotions, advertises and sells travel services.

Characteristic competences

• serve customers and understand their needs;
• be familiar with travel products, market and service providers;
• use tools for planning and organizing travel programs;
• cooperate with travel service providers;
• handle many orders at once.