142002 - Head of retail trade department

Manages the retail department, analyzes market information about current and future changes in demand and supply of goods, solves purchasing, advertising, and trade issues in the company. Organizes and controls the work of the staff, manages the recruitment and training of employees.

Main activities

organizes the department's work, including the display of goods and the coordination of promotional measures; 
hires staff and prepares work time schedules; 
orders goods, stores and controls inventory; 
supervises customer service, advises, examines complaints and makes decisions; 
monitors sales, prepares financial reports and analyzes the division's profitability.

Characteristic competences

plan and manage the department's activities, set priorities, coordinate different work processes; understand customer preferences and be able to adapt the range of products according to market needs; communicate with employees and supply partners; analyze financial reports, sales of goods and other financial indicators; foresee business development, innovation and optimization opportunities.