121204 - Small business services manager (human resources and recruiting services)

Responsible for human resources management and recruitment services, ensures operational efficiency and proper personnel management. The representative of this profession is also the deputy manager.

Main activities

• plans and organizes the company's human resources and recruitment processes, determines the company's personnel needs and predicts employment trends; 
• makes personnel plans, predicts workforce needs, prepares job advertisements, manages personnel selection, accepting new employees; 
• resolves personnel management challenges and conflicts and ensures the preservation of a good working environment; 
• carries out company personnel recruitment processes, seeks to increase effective work organization and personnel productivity; 
•coordinates employee training and development programs.

Characteristic competences

• manage human resources; 
• select and recruit new employees; 
• resolve conflicts; 
• lead teamwork; 
• be able to organize and manage.